Terms & Conditions
Alex Grabher / AG Performance
Last updated: January 2026
1. Introduction
These Terms & Conditions (“Terms”) govern your access to and use of the online membership coaching services, training programs, and digital content provided via www.alexgrabher.com (the “Website”).
By purchasing a membership, accessing content, or using any of our services, you confirm that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree, you must not use the Website or services.
2. Data Controller & Contact Information
A “data controller” is a person or organization that determines the purposes and means of processing personal data.
For the purposes of applicable data protection laws, the data controller is:
AG Performance
Buchholzstrasse 13
8053 Zurich
Switzerland
Also referred to as “Alex Grabher”, “we”, “us”, or “our”.
Contact email: letsgo@alexgrabher.com
For details on how personal data is processed, please refer to our Privacy Policy: https://alexgrabher.com/privacy-policy
3. Membership Structure & Pricing
3.1 Membership Plans
We offer multiple online membership tiers, including but not limited to:
Basic Plan
Premium Plan
Each plan provides different levels of access to content and services, as described on the Website at the time of purchase.
3.2 Billing Model
Memberships are offered on a monthly or yearly recurring subscription basis
Certain products or programs may be offered as one-time payments
Prices may vary depending on the product or plan selected
All subscriptions are subject to automatic renewal, unless cancelled by the user
No free trials are offered unless explicitly stated
VAT & Taxes:
Prices are displayed in accordance with applicable Swiss and international tax regulations. VAT applicability depends on the user’s country of residence and legal requirements at the time of purchase.
3.3 Automatic Renewal
By purchasing a subscription, you authorize us to automatically charge your selected payment method at the beginning of each billing cycle until you cancel your membership.
4. Access to Content & Services
4.1 Included Content
Depending on the selected membership plan, users may receive access to:
Pre-recorded educational and coaching videos
Online training programs
Performance, lifestyle, and health-related educational material
4.2 Content Delivery
All content is provided via streaming only
Content is not downloadable
Access is granted only while the membership is active
4.3 Content Modifications
We reserve the right to modify, replace, update, add, or remove content at any time without prior notice. Content availability may change over time.
5. Coaching Scope & Medical Disclaimer
All services, programs, and content provided are educational and coaching-based only.
They do not constitute medical advice, diagnosis, or treatment.
By using our services, you acknowledge that:
You are responsible for your own health and wellbeing
You will obtain appropriate medical clearance before participating in physical activity or lifestyle changes
You assume full responsibility for how you apply the information provided
Always consult a qualified healthcare professional before making health-related decisions.
6. Limitation of Liability
To the maximum extent permitted by law:
AG Performance / Alex Grabher shall not be liable for any injuries, health outcomes, losses, or damages resulting from:
Use or misuse of content
Participation in training programs
Reliance on educational or coaching material
Participation in all activities is voluntary and at your own risk
7. Cancellation & Refund Policy
7.1 Cancellation
Users may cancel their membership at any time
Cancellation becomes effective at the end of the current billing cycle
Access remains active until the billing period expires
7.2 Refunds
No refunds are issued once access to digital content has been granted
This applies to both subscription-based memberships and one-time purchases
8. User Conduct & Acceptable Use
Users agree not to:
Share login credentials with others
Copy, record, download, or redistribute any content
Use content for commercial or resale purposes
Attempt unauthorized access to systems or content
Engage in abusive, unlawful, or disruptive behavior
Violations may result in immediate suspension or termination of access.
9. Intellectual Property
All content available on the Website, including but not limited to videos, programs, text, graphics, branding, and training materials, is the exclusive property of AG Performance / Alex Grabher.
Users are granted a limited, non-exclusive, non-transferable license for personal use only.
Any reproduction, distribution, resale, or commercial use is strictly prohibited without written permission.
10. Account Suspension & Termination
We reserve the right to suspend or terminate user accounts without refund in cases of:
Failed or reversed payments
Violation of these Terms
Unauthorized sharing of access
Abuse, misuse, or unlawful behavior